Best Cyber Insurance for SaaS Platforms Handling Customer Data in USA in 2025
Published: December 9, 2025
Executive Summary
We analyzed 5 solutions. Top Recommendation: Business Insurance by Chubb scored highest due to Deep specialization in technology and SaaS risks with strong underwriting for U.S.-based firms, combining cyber liability, tech E&O, and data breach response under one integrated program backed by a large, established carrier..
Business Insurance
chubb.comChubb offers specialized cyber and technology E&O insurance tailored for SaaS and other technology companies handling customer data in the U.S. The coverage is designed to address data breaches, network security failures, and contractual liability arising from delivering software and cloud services.
Key Features:
- Customizable insurance products (liability, cyber, property, accident & health, etc.)
- Industry-specific solutions across 30+ industry practices
- Risk engineering and consulting services
- Claims support and business income consultation
- Coverage for businesses of all sizes
- Global reach and multinational capabilities
Coalition Incident Response
coalitioninc.comCoalition offers active cyber insurance designed for digital-native businesses, including SaaS providers that manage sensitive customer data in the U.S. Policies combine financial coverage for breaches and ransomware with continuous security monitoring and incident response.
Key Features:
- Digital forensics and incident response (DFIR) expertise
- Advanced endpoint protection and detection technology
- Threat intelligence integration
- Negotiation with threat actors
- Collaboration with legal counsel and other vendors
- Post-incident monitoring (minimum 30 days for policyholders)
- Add-on cybersecurity services (MDR, tabletop exercises, security assessments)
- Pre-breach support (incident response planning, tabletop exercises)
Business Insurance
thehartford.comThe Hartford’s CyberRisk product provides first- and third-party cyber coverage for U.S. businesses, including SaaS and other technology firms that store or process customer data. It covers data breaches, ransomware, business interruption, and media and network security liability.
Key Features:
- General Liability Insurance: Covers lawsuits for negligence, bodily injury, property damage, libel, and slander
- Workers’ Compensation Insurance: Covers employee medical bills, rehabilitation, and lost wages due to work-related injuries or illnesses
- Professional Liability Insurance: Protects against claims of negligence in professional services or advice
- Commercial Property Insurance: Protects owned or rented buildings, tools, and equipment
- Commercial Auto Insurance: Covers costs of auto accidents involving business vehicles
- Cyber Insurance: Covers liability and costs related to cyber threats, data privacy, and network security
- Business Owner’s Policy (BOP): Bundles general liability, commercial property, and business income insurance
Insurance
axaxl.comAXA XL provides cyber and technology E&O coverage aimed at digital businesses, including SaaS platforms operating in the U.S. It addresses privacy liability, network security failures, media liability, and outages impacting customers relying on hosted software services.
Key Features:
- Coverage in more than 200 countries and territories
- Award-winning captive solutions
- Primary and excess casualty insurance
- Flexible construction coverages and risk engineering
- Full suite of cyber insurance solutions
- Environmental insurance expertise
- Excess & Surplus (E&S) solutions for unique risks
- Multinational/global program capabilities
- Professional liability coverage
- Property insurance for commercial assets
- Specialty insurance (aviation, marine, fine art, etc.)
- Structured risk and (re)insurance solutions
- Delegated authority and program business
- Wholesale insurance for complex or non-standard risks
- Customized risk management and consulting
Cyber Insurance
cowbell.insureCowbell Prime is a standalone cyber insurance product focused on small and mid-sized enterprises, including SaaS and other cloud-based businesses in the U.S. It offers modular coverage for privacy liability, network security, ransomware, and business interruption tailored using AI-driven risk assessment.
Key Features:
- Admitted, standalone cyber insurance
- Coverage for a wide range of cyber incidents
- Customizable policies
- Streamlined quoting and binding process
- Cowbell Factors™: Easy-to-understand risk ratings
- Cowbell Insights: Actionable guidance to strengthen defenses
- Cowbell Connectors: Integrations with cloud and security providers
- Complimentary cybersecurity awareness training (unlimited seats for first policy year)
- Cowbell Resiliency Services (CRS): Tools and expert guidance for vulnerability identification and recovery
- 24/7 expert claims support