Computer Services, Inc. - Complete Company Profile

Computer Services, Inc. is a Media & Internet company. CSI is a leading fintech, regtech and cybersecurity partner offering today's top innovations to help businesses grow. They provide a range of solutions including core banking software, managed cybersecurity, managed IT services, financial crimes prevention, and advisory services. Computer Services, Inc. offers 11 products: Apiture Digital Banking Platform, Loan Origination, Open Banking Marketplace, Managed IT Services, Managed Cybersecurity, Document Delivery, Core Banking Software, Financial Crimes, Consumer Liquidity Engine™, Advisory Services, Retail Performance Engine™.

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Computer Services, Inc.

CSI provides modern software and open technologies to help banks and credit unions compete effectively in a digital landscape while maintaining a high level of service.

CSI is a leading fintech, regtech and cybersecurity partner offering today's top innovations to help businesses grow. They provide a range of solutions including core banking software, managed cybersecurity, managed IT services, financial crimes prevention, and advisory services.

"High tech, meet high touch."

About Computer Services, Inc.

Computer Services, Inc. is a Media & Internet company serving global markets. CSI is a leading fintech, regtech and cybersecurity partner offering today's top innovations to help businesses grow. They provide a range of solutions including core banking software, managed cybersecurity, managed IT services, financial crimes prevention, and advisory services.

Company Details

Niche

Media & Internet

What Computer Services, Inc. Offers

11 products and services

Apiture Digital Banking Platform

The Apiture Digital Banking Platform is an award-winning solution that transforms how banks and credit unions compete, delivering tools that...

API-first platform
Integrations with more than 200 fintech partners

Loan Origination

CSI’s Loan Origination System (LOS), Hawthorn River, is a modern digital platform designed to automate and streamline the loan origination...

Automated lending workflows
Dynamic user interface with field and document validations

Open Banking Marketplace

The Open Banking Marketplace by Computer Services, Inc. (CSI) is a platform that enables financial institutions to explore, discover, and...

Marketplace with 50+ fintech solutions across categories such as account opening, cards, customer service, deposits, digital banking, document management, e-signature, lending, merchant services, and payments
Embedded digital experiences for online and mobile banking

Managed IT Services

CSI's Managed IT Services help organizations optimize resources and boost system performance by providing a secure, compliant, and cloud-based IT...

Cloud hosting and infrastructure management
Secure email and productivity tools (including Microsoft O365 suite)

Managed Cybersecurity

CSI's Managed Cybersecurity offering provides 24/7, end-to-end protection for institutions, focusing on real-time monitoring, threat detection, compliance, and data security....

Threat Monitoring and Management
Cybersecurity Compliance support

Document Delivery

CSI's Document Delivery solution helps financial institutions improve communications with customers through multi-channel statements and documents. It offers secure, efficient,...

Interactive digital statements with personalization and targeted marketing
Custom design of digital and printed bank statements

Core Banking Software

Comprehensive, cloud-based core banking solutions and open technologies that empower community and regional banks to achieve their distinct goals. CSI's...

Cloud-based, unified core banking platform
Intuitive user interface

Financial Crimes

CSI’s Financial Crimes suite provides AI-powered tools to protect financial institutions against fraud, sanctions violations, money laundering, and more. The...

AI-powered detection and prevention tools
Real-time fraud prevention across ACH, wire, check, card, and P2P channels (TruProtect™)

Consumer Liquidity Engine™

The Consumer Liquidity Engine™ is a comprehensive solution that enables financial institutions to provide short-term liquidity in a digital, compliant,...

Automated small-dollar, short-term lending (CashPlease®)
Personalized, dynamic overdraft limits (Intelligent Limit System®)

Advisory Services

CSI Advisory Services help institutions address critical IT, compliance, and security issues while planning for future business needs. Leveraging deep...

IT Governance platform with policies, summaries, dashboards, and assessments
Executive reporting and IT audit/exam support

Retail Performance Engine™

The Retail Performance Engine™ is a data-powered growth platform that enables financial institutions to drive performance across the entire retail...

Predictive modeling for customer acquisition and retention
Personalized offers and account-level insights

Company Information

Enriched company details and information

High tech, meet high touch.

Description

CSI provides modern software and open technologies to help banks and credit unions compete effectively in a digital landscape while maintaining a high level of service.

What They Do

They provide core banking software, managed cybersecurity, managed IT services, financial crime solutions, and advisory services.

Who They Serve

Banks and credit unions.

Key Value Propositions

Integrated solutions to boost competitiveness
Focus on customer experience
Advanced cybersecurity measures
Adaptation to open banking and fintech trends

Target Customers

Community Banks
Credit Unions
Regional Banks

Industries Served

Banking
Financial Services

Navigation Links

API Information

API Summary

CSI offers APIs for bank and credit union integration with services.

API Available
Yes
API Related URLs

Customer Logos

Anchor Bank

Anchor Bank

VISION Bank

VISION Bank

Blue Grass Valley Bank

Blue Grass Valley Bank

Texas Bank

Texas Bank

Banterra Bank

Banterra Bank

Homepage Full Text

Delivering integrated solutions to enhance banking experiences and keep institutions competitive in the digital age.

Case Studies

Transforming Lending Processes with Hawthorn River

Customer: Royal Banks of Missouri

Implementation of Hawthorn River Loan Origination streamlined and transformed their approach to lending.

View Case Study

Testimonials

"CSI listens to us, and they are a good partner. They are also quick to respond and work with us to get issues solved."

Jeff May - President, Banterra Bank

"I have recommended CSI to several bankers. In today’s environment, it doesn’t make much sense to me to not partner with a company like CSI."

Jim Weast - President & CEO, Warren-Boynton State Bank

"Between the people, the service they provide, the products and the pricing, CSI has been an excellent technology partner that has never let us down."

Sidney Long - Senior Vice President, First Texas Data, Inc.

Products & Offerings

Detailed information about Computer Services, Inc.'s products and services. Each offering is enriched with AI-powered insights to help you understand capabilities, features, and use cases.

Apiture Digital Banking Platform

Apiture Digital Banking Platform provides consumer and business digital banking solutions for U.S. financial institutions. It is API-first, integrates with over 200 fintech partners, and is designed to help banks and credit unions deliver personalized digital experiences, strengthen customer relationships, and drive sustainable growth.

Added

Product Overview

The Apiture Digital Banking Platform is an award-winning solution that transforms how banks and credit unions compete, delivering tools that help institutions win and retain account holders. Now part of CSI, the platform enables financial institutions to deepen relationships, grow deposits, and expand revenue opportunities across the entire account holder lifecycle.

Detailed Description

Apiture Digital Banking Platform provides consumer and business digital banking solutions for U.S. financial institutions. It is API-first, integrates with over 200 fintech partners, and is designed to help banks and credit unions deliver personalized digital experiences, strengthen customer relationships, and drive sustainable growth.

Key Features

  • API-first platform
  • Integrations with more than 200 fintech partners
  • Consumer and business digital banking capabilities
  • Personalized digital experiences
  • Seamless onboarding
  • Data-driven offers and engagement tools

Key Benefits

  • Helps institutions win and retain account holders
  • Drives awareness through targeted acquisition and cross-sell
  • Offers comprehensive solutions across deposit growth, loan origination, and digital banking
  • Delivers seamless onboarding and early engagement to build loyalty
  • Fosters retention and advocacy through ongoing support and data-driven offers
  • Enables rapid innovation through API-first architecture and fintech integrations
  • Supports sustainable growth and deepens customer relationships
Use Cases
  • Digital banking for consumers
  • Digital banking for businesses
  • Deposit growth
  • Loan origination
  • Customer onboarding and engagement
  • Personalized financial product offers
Documentation
View Documentation
Who Is It For
  • Banks
  • Credit unions
  • U.S. financial institutions
  • Community and regional financial institutions
Detailed Sections
CSI Completes Acquisition of Digital Banking Provider Apiture

CSI, a leading provider of end-to-end financial software and technology, has completed its acquisition of Apiture, an award-winning provider of digital banking solutions to U.S. financial institutions. The Apiture Digital Banking Platform transforms how banks and credit unions compete—delivering tools that help institutions win and retain account holders.

  • Acquisition enhances CSI’s mission to empower financial institutions to compete and grow.
  • Industry-leading technology for consumer and business digital banking.
  • Expands team with more experts for superior solutions.
  • Access to best-in-class capabilities for account holder engagement.

Combining CSI’s integrated core banking, customer engagement and lending platform with Apiture’s suite of products enhances a financial institution’s ability to deepen relationships, grow deposits and expand revenue opportunities across the entire account holder lifecycle.

  • Drive awareness through targeted acquisition and cross-sell
  • Offer comprehensive solutions across deposit growth, loan origination and digital banking
  • Deliver seamless onboarding and early engagement to build loyalty
  • Foster retention and advocacy through ongoing support and data-driven offers

With integrations to more than 200 fintech partners, Apiture’s API-first platform enables financial institutions to innovate rapidly and complements CSI’s vision of a digital banking future built on choice.

  • API-driven flexibility to personalize digital experiences
  • Rapid innovation through fintech integrations
Get In Touch

Are you looking for the edge to outperform the competition? CSI is a full-service technology and compliance partner.

Supporting Resources

Loan Origination

CSI's Hawthorn River Loan Origination System (LOS) provides community financial institutions with a comprehensive, automated solution for initiating and processing loans. The system covers the entire loan lifecycle, from application to funding, and is designed to improve borrower experiences, increase productivity, and ensure regulatory compliance.

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Product Overview

CSI’s Loan Origination System (LOS), Hawthorn River, is a modern digital platform designed to automate and streamline the loan origination process for financial institutions. It enables faster, smarter lending by saving time, strengthening compliance, and engaging borrowers at every step.

Detailed Description

CSI's Hawthorn River Loan Origination System (LOS) provides community financial institutions with a comprehensive, automated solution for initiating and processing loans. The system covers the entire loan lifecycle, from application to funding, and is designed to improve borrower experiences, increase productivity, and ensure regulatory compliance.

Key Features

  • Automated lending workflows
  • Dynamic user interface with field and document validations
  • Approval routing
  • Integrated credit scoring and document verification
  • Data entered once flows through the entire process
  • Support for a broad range of loan and collateral types
  • Compliance management tools for timely borrower disclosures

Key Benefits

  • Personalized borrower experiences beyond a one-size-fits-all approach
  • Automated manual tasks to reduce repetitive data entry and speed up workflows
  • User-friendly interface with dynamic screens and validations to minimize errors
  • Process automation to support effortless growth and scalability
  • Consistent, error-free data management throughout the lending process
  • Ability to originate a wide variety of loan types
  • Systematic workflows to proactively address regulatory compliance requirements
Documentation
View Documentation
Who Is It For
  • Community financial institutions
  • Banks and credit unions
  • Lenders seeking to modernize and automate lending processes
Detailed Sections
Smarter, faster loan origination with Hawthorn River.

Save time, strengthen compliance and engage borrowers at every step.

Revolutionizing lending for your institution.

See how community financial institutions are transforming lending and improving borrower experiences with a modern loan origination system.

  • Tailored Borrower Experience
  • Automated Lending
  • Streamlined Processes
  • Scalability
  • Better Data Management
  • Unparalleled Versatility
  • Regulatory Compliance
Built for the needs of your borrowers

CSI’s Loan Origination System (LOS) gives you the tools to provide a personalized lending experience to your borrowers and move beyond a “one-size-fits-all” approach.

Save time and focus on borrowers

Reduce repetitive data entry, speed up workflows and minimize dependence on external tools by automating manual tasks. Save your staff time, so they can focus on what’s really important: building relationships with your borrowers.

Increase productivity

Minimize errors and rework for your staff with a user-friendly interface, complete with dynamic screens, field and document validations, and approval routing that improve and automate your loan processes.

Effortless growth with automation

Accelerate your institution’s growth with process automation that cuts the labor and overhead costs of lending expansion.

Consistent, error-free data at every step

Enter information once and let it flow seamlessly through the entire lending process, removing the hassle and errors of repeated data entry. With our LOS, your data stays accurate, consistent, and reliable at every stage of loan origination.

Grow your loan portfolio with new offerings

Capture more market share and serve more borrowers—no other lending platform can originate all the types of loans our LOS does.

Streamline compliance management

Protect your institution from compliance risks. Simplify common compliance processes with systematic workflows that proactively identify and address regulatory requirements, completing tasks like delivering borrower disclosures on time, every time.

Open Banking Marketplace

CSI's Open Banking Marketplace provides financial institutions with access to a broad ecosystem of fintech partners and solutions, allowing them to enhance their digital offerings, streamline operations, and deliver new services to their customers. The platform features integrations with preferred partners and supports embedded digital experiences, real-time payments, loan origination, compliance, and more.

Added

Product Overview

The Open Banking Marketplace by Computer Services, Inc. (CSI) is a platform that enables financial institutions to explore, discover, and connect with a wide range of fintech solutions and integrations. The marketplace offers a curated selection of third-party applications and services that integrate with CSI's core banking ecosystem, supporting a variety of banking functions such as account opening, lending, payments, digital banking, document management, and more.

Detailed Description

CSI's Open Banking Marketplace provides financial institutions with access to a broad ecosystem of fintech partners and solutions, allowing them to enhance their digital offerings, streamline operations, and deliver new services to their customers. The platform features integrations with preferred partners and supports embedded digital experiences, real-time payments, loan origination, compliance, and more.

Key Features

  • Marketplace with 50+ fintech solutions across categories such as account opening, cards, customer service, deposits, digital banking, document management, e-signature, lending, merchant services, and payments
  • Embedded digital experiences for online and mobile banking
  • Loan origination and exception tracking systems
  • Real-time payment and funding solutions
  • eSignature and document management platforms
  • Compliance and risk management tools
  • Integration platforms to connect CSI core with third-party fintech providers
  • Support for both consumer and commercial banking products

Key Benefits

  • Access to a wide range of fintech integrations and solutions
  • Ability to enhance and modernize digital banking offerings
  • Streamlined workflows and operations through integrated platforms
  • Support for consumer, business, and commercial banking needs
  • Preferred partner solutions for reliability and quality
  • Opportunity to request new integrations via discovery form
Documentation
View Documentation
Who Is It For
  • Banks
  • Credit unions
  • Financial institutions using CSI’s core banking solutions
  • Community banks
  • Mid-sized lenders
Detailed Sections
Open Banking Marketplace

Explore the Marketplace and Discover New Connections. The Open Banking Marketplace provides access to a curated selection of fintech solutions and integrations for financial institutions.

Categories

Solutions are organized into categories such as Account Opening, Cards, Customer Service, Deposits, Digital Banking, Document Management, E-Signature, Embedded in Digital, Exception Tracking, Integrators, Lending, Merchant Services, and Payments.

  • Account Opening
  • Cards
  • Customer Service
  • Deposits
  • Digital Banking
  • Document Management
  • E-Signature
  • Embedded in Digital
  • Exception Tracking
  • Integrators
  • Lending
  • Merchant Services
  • Payments
Discover New Connections

If you’re interested in a fintech integration not currently listed in our Marketplace, submit a discovery form to get started.

Supporting Resources
📚
developer.csiweb.comDocumentationdeveloper.csiweb.com
csiweb.comHelp Centercsiweb.com

Managed IT Services

Managed IT Services from CSI provide organizations with outsourced IT infrastructure management, including networks, applications, systems, automated backups, disaster recovery, and customer support. The services are designed to help institutions strategically optimize their infrastructure, enhance system performance, and eliminate risks that may disrupt business success.

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Product Overview

CSI's Managed IT Services help organizations optimize resources and boost system performance by providing a secure, compliant, and cloud-based IT infrastructure. The offering includes cloud hosting, productivity tools, disaster recovery, connectivity and VPN services, and modern communications solutions, all managed by CSI's expert team to ensure business continuity, scalability, and cost efficiency.

Detailed Description

Managed IT Services from CSI provide organizations with outsourced IT infrastructure management, including networks, applications, systems, automated backups, disaster recovery, and customer support. The services are designed to help institutions strategically optimize their infrastructure, enhance system performance, and eliminate risks that may disrupt business success.

Key Features

  • Cloud hosting and infrastructure management
  • Secure email and productivity tools (including Microsoft O365 suite)
  • Disaster recovery and cloud data backup
  • Managed connectivity and VPN services
  • Hosted voice solutions (desktop, software-based, and mobile options)
  • IT governance advisory
  • Automated backups
  • Customer support

Key Benefits

  • Customized services: Deploy only the IT services needed
  • Scalability: Adjust resources as business needs change
  • Cost efficiencies: Pay for services used without large upfront hardware investments
  • Business continuity: Minimize downtime risk with available infrastructure and support
  • Access to experts: Leverage CSI's experienced IT professionals
  • Enhanced security and compliance
  • Support for remote and flexible workforce
Use Cases
  • Migrating to a cloud-based IT infrastructure
  • Enhancing collaboration and information sharing across the enterprise
  • Ensuring data security and disaster recovery readiness
  • Maintaining secure, fast, and reliable internet connections
  • Supporting remote or distributed workforces with modern communication tools
Documentation
View Documentation
Who Is It For
  • Financial institutions
  • Organizations unable to allocate or justify resources for in-house IT services or dedicated staff
  • Institutions seeking supplemental IT and cybersecurity talent
  • Businesses needing to modernize or scale IT infrastructure
Requirements
  • Willingness to partner with a third-party managed service provider (MSP)
  • Organizations seeking to outsource or supplement IT management
Detailed Sections
Boost your system performance.

Optimize your resources with a cloud-based IT infrastructure.

Modernize your IT infrastructure and enhance system performance.

Maintain a secure, compliant IT infrastructure while maximizing your technology investments.

Simplify and scale your IT infrastructure

Enhance your approach to IT by maximizing your resources with a securely managed cloud-hosted infrastructure. Cloud hosting allows you to scale and grow to accommodate your changing business needs.

Improve information sharing and collaboration

Give your employees enterprise-wide communication tools like secure email and Microsoft’s O365 suite—without worrying about compliance and management.

Keep your data secure during unexpected events

Protect your valuable data and mitigate risk with scalable, compliant cloud data backup and recovery. By maintaining backups outside of a single location or region, you can ensure your data is safe from a localized disaster.

Maintain secure, fast internet connections

Safeguard your endpoint devices and ensure uninterrupted connectivity with managed virtual private network (VPN) access.

Support flexibility for your workforce

Connect employees and support customers from any location, at any time with a modern, cloud-hosted voice system that includes options for desktop phones, software-based phones or a mobile application.

The Virtual Migration: How the Public Cloud Transforms IT Strategies

See the benefits of cloud adoption for financial institutions and tackle common misconceptions.

Managed Cybersecurity

Managed Cybersecurity services from CSI deliver holistic, outsourced cybersecurity protection, including internal protections, perimeter defense, and endpoint security. The offering includes real-time monitoring, incident detection and remediation, compliance support, and data loss prevention, all managed by industry experts and certified professionals.

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Product Overview

CSI's Managed Cybersecurity offering provides 24/7, end-to-end protection for institutions, focusing on real-time monitoring, threat detection, compliance, and data security. The service is designed to safeguard organizations—especially financial institutions—against evolving cyber threats, ensuring regulatory compliance and operational resilience.

Detailed Description

Managed Cybersecurity services from CSI deliver holistic, outsourced cybersecurity protection, including internal protections, perimeter defense, and endpoint security. The offering includes real-time monitoring, incident detection and remediation, compliance support, and data loss prevention, all managed by industry experts and certified professionals.

Key Features

  • Threat Monitoring and Management
  • Cybersecurity Compliance support
  • Data Loss Prevention
  • Endpoint Security
  • Security Reporting
  • Real-time alerts from industry experts
  • Incident investigation and response
  • Enforcement of access policies for sensitive information

Key Benefits

  • 24/7, end-to-end monitoring and mitigation of cyber threats
  • Real-time detection and remediation of security incidents
  • Integrated, advanced monitoring platform for comprehensive visibility
  • Streamlined compliance with regulatory requirements
  • Data loss prevention across all locations, including the cloud
  • Rapid identification, containment, and remediation of threats
  • Customized security reporting for audits and exams
  • Cost savings compared to hiring in-house staff for round-the-clock coverage
Documentation
View Documentation
Who Is It For
  • Financial institutions
  • Organizations seeking to supplement internal IT/security staff
  • Organizations requiring regulatory compliance in cybersecurity
  • Institutions needing 24/7 cybersecurity monitoring and response
Detailed Sections
Safeguard against cyber threats.

Protect your institution around the clock and rest assured you’re always covered with real-time monitoring.

Stay safe from today’s top threats.

Defend your organization by creating a secure, compliant IT environment.

  • Threat Monitoring and Management
  • Cybersecurity Compliance
  • Data Loss Prevention
  • Endpoint Security
  • Security Reporting
24/7, end-to-end monitoring and mitigation

Detect and remediate security incidents throughout your entire IT environment—even as cybercriminals evolve their tactics and methods of exploitation. Ensure your systems are patched and protected with an integrated, advanced monitoring platform.

Navigate the evolving technology and regulatory landscape

Maintain a secure IT infrastructure, mitigate risks and meet regulatory requirements. Partner with a provider who understands the strict regulations posed on the financial industry to streamline your compliance.

Protect your data in all locations—even the cloud

Strengthen your institution’s data protections and prevent unauthorized sharing by enforcing access policies. Apply specific policies to your sensitive information and enable real-time incident investigation.

Ensure your systems, users and devices remain secure

Prevent breaches and block ransomware and other threats at the point of entry by rapidly identifying, containing and remediating threats.

Proactively prepare to meet regulators’ expectations

Receive customized reports to streamline your preparedness for audits and exams.

A Guide to Strengthening Your Institution’s Cybersecurity Posture

Uncover current cybersecurity threats in financial services and solutions to mitigate risk.

Document Delivery

Document Delivery by CSI provides banks, credit unions, and other financial institutions with a comprehensive suite for distributing customer statements and documents via digital and print channels. The solution is designed to enhance customer engagement, streamline operations, and ensure compliance with federal data storage guidelines.

Added

Product Overview

CSI's Document Delivery solution helps financial institutions improve communications with customers through multi-channel statements and documents. It offers secure, efficient, and cost-effective document distribution, including digital statements, print and mail services, and item processing, all designed to meet customer preferences and regulatory requirements.

Detailed Description

Document Delivery by CSI provides banks, credit unions, and other financial institutions with a comprehensive suite for distributing customer statements and documents via digital and print channels. The solution is designed to enhance customer engagement, streamline operations, and ensure compliance with federal data storage guidelines.

Key Features

  • Interactive digital statements with personalization and targeted marketing
  • Custom design of digital and printed bank statements
  • Secure online portal for reviewing and scheduling services and reports
  • Document storage, retrieval, and distribution from secure, redundant data and print centers
  • Optimized USPS postal discounts for print and mail services
  • Check disbursement printing services
  • Core-agnostic item processing with centralized file management
  • Cloud-hosted, user-friendly solution for item processing

Key Benefits

  • Meet customers in their preferred channel (digital or print)
  • Increase engagement with interactive and personalized statements
  • Enable targeted marketing through statements
  • Streamline document distribution and item processing
  • Optimize costs for printing, mailing, and storage
  • Enhance security and compliance with federal guidelines
  • Improve operational efficiency (e.g., support growth without increasing staff)
How It Works
1.Institutions select preferred document delivery channels for their customers (digital, print, or both).
2.Digital statements are designed for interactivity and can include targeted marketing.
3.Print and mail services securely produce and distribute physical documents, leveraging postal discounts.
4.Item processing is managed through a centralized, cloud-hosted platform, supporting accuracy and efficiency.
5.All documents are stored, retrieved, and distributed from secure, redundant centers.
Documentation
View Documentation
Who Is It For
  • Banks
  • Credit unions
  • Other financial institutions
Requirements
  • Financial institution must adhere to federal guidelines around data storage.
  • Integration with CSI's secure online portal for service management.
Detailed Sections
Stay connected with your customers.

Improve communications with multi-channel statements and documents.

Transform your customer statement experience

Meet your customers in the channel of their choosing with cost-effective document distribution.

  • Interactive Digital Statements
  • Print and Mail
  • Item Processing
Reimagine your digital bank statements

Increase engagement by elevating your statements and documents with interactivity and personalization, including targeted marketing.

Securely print and distribute your documents

Streamline your document distribution with secure, efficient printing and delivery—all while optimizing costs.

Streamline item processing

View files requiring processing in a centralized location, experience enhanced security and optimize costs for storage with a user-friendly, cloud-hosted solution. With a core-agnostic item processing program, you maintain control of processing while ensuring accuracy and efficiency.

Core Banking Software

CSI's Core Banking Software is a holistic, cloud-based platform designed to serve as the central infrastructure for banks, handling all core functions such as onboarding, loan servicing, transaction processing, and data management. The platform is built for ease of use, scalability, and integration with digital banking, lending, payments, and open banking APIs.

Added

Product Overview

Comprehensive, cloud-based core banking solutions and open technologies that empower community and regional banks to achieve their distinct goals. CSI's platform consolidates all banking data and functions, streamlining operations and enabling digital transformation, faster payments, and open banking integrations.

Detailed Description

CSI's Core Banking Software is a holistic, cloud-based platform designed to serve as the central infrastructure for banks, handling all core functions such as onboarding, loan servicing, transaction processing, and data management. The platform is built for ease of use, scalability, and integration with digital banking, lending, payments, and open banking APIs.

Key Features

  • Cloud-based, unified core banking platform
  • Intuitive user interface
  • API integration and open banking capabilities
  • Integrated digital banking solutions
  • Consolidated, streamlined lending with automation and analytics
  • Integrated payments processing (FedNow, P2P, ACH, wire, cards, etc.)
  • Business intelligence and analytics
  • Fraud detection and risk management with alerts and automation
  • Integrated third-party fintech marketplace
  • Developer portal for custom integrations

Key Benefits

  • Consolidates all banking data and functions into a single, easy-to-use platform
  • Streamlines operations and boosts profitability
  • Enables digital transformation and customer-centric experiences
  • Supports rapid integration of new fintech products and APIs
  • Improves lending efficiency and revenue generation
  • Facilitates lightning-fast payments processing
  • Enhances adaptability and competitiveness for the future
How It Works
1.Consolidates data from in-branch, mobile, and online banking
2.Processes loans, account opening, withdrawals, and other transactions
3.Stores essential records such as customer account balances and preferences
4.Offers insight into performance and profitability
5.Enables secure transaction processing and eliminates data silos
6.Allows for API integration to add new products and services
Documentation
View Documentation
Who Is It For
  • Community banks
  • Regional banks
  • Financial institutions seeking digital transformation
Requirements
  • Strategic planning and data analysis for implementation
  • Configuration to unique bank specifications
  • Data transfer and staff training
  • Rigorous testing and adjustments prior to go-live
Detailed Sections
Better banking tech. No compromises.

Comprehensive solutions and open technologies that empower community and regional banks to achieve their distinct goals.

Award-winning Core Processing

CSI’s holistic core is built with your needs in mind, making it easier than ever to serve customers and boost profitability. This single, easy-to-use platform consolidates all banking data and functions to streamline operations.

  • Single Lending Platform
  • Digital Engagement & Service
  • Faster Payments
  • API Accessible Core (Open Banking)
Consolidated, streamlined lending

Hawthorn River’s core-integrated loan origination solution simplifies lending operations for everyone involved. With automation, detailed analytics and a seamless digital experience, it’s designed to increase digital engagement, lending efficiency and revenue generation.

The latest in digital banking technology

Attract, onboard, engage and safeguard your customers with top-notch digital banking technologies. Our integrated digital banking solutions empower you to digitally transform your business and create a customer-centric digital experience.

Lightning-fast payments processing

Revolutionize your institution’s payment infrastructure with our integrated processing solutions. Through offerings like FedNow Instant Payments, P2P, ACH, wire processing, cards and more, you can choose the fastest and most cost-effective payment rail.

Flexibility and adaptability for the future

CSI’s Open Banking Marketplace showcases integrated third-party solutions designed to extend your core banking platform. The developer portal guides you to develop your own CSI-integrated solutions, unlocking faster integration and new business models.

Frequently Asked Questions
  • What is core banking software?
  • What does a core banking system do?
  • What are the features of a modern core banking system?
  • How is core banking software implemented?

Financial Crimes

The Financial Crimes offering is a suite of AI-powered solutions designed to help financial institutions detect and prevent fraud, comply with sanctions, manage anti-money laundering (AML) requirements, and verify customer identities. The platform leverages real-time detection, machine learning, behavioral analytics, and dynamic rules to address the increasing sophistication of financial crimes.

Added

Product Overview

CSI’s Financial Crimes suite provides AI-powered tools to protect financial institutions against fraud, sanctions violations, money laundering, and more. The platform delivers real-time detection, intelligent automation, and compliance tools to enhance efficiency and oversight in combating evolving financial crime threats.

Detailed Description

The Financial Crimes offering is a suite of AI-powered solutions designed to help financial institutions detect and prevent fraud, comply with sanctions, manage anti-money laundering (AML) requirements, and verify customer identities. The platform leverages real-time detection, machine learning, behavioral analytics, and dynamic rules to address the increasing sophistication of financial crimes.

Key Features

  • AI-powered detection and prevention tools
  • Real-time fraud prevention across ACH, wire, check, card, and P2P channels (TruProtect™)
  • Sanctions screening and compliance with OFAC and international watch lists
  • Advanced AML monitoring with machine learning and behavioral models (TruDetect™)
  • Identity verification and KYC compliance with ongoing risk profiling and integrated monitoring
  • Dynamic rules and behavioral analytics to uncover hidden fraud patterns
  • Integrated compliance management for federal regulations (USA PATRIOT Act, Gramm-Leach-Bliley Act, BSA/AML)

Key Benefits

  • Strengthens defenses against fraud, money laundering, and sanctions violations
  • Real-time detection and prevention of financial crimes
  • Intelligent automation to improve efficiency and reduce manual workload
  • Seamless compliance with evolving regulations
  • Reduces false positives in AML monitoring
  • Improves customer experience by blocking fraud faster
Use Cases
  • Detecting and blocking fraudulent transactions in real time
  • Screening customers and transactions against sanctions lists
  • Monitoring for suspicious activity to comply with AML regulations
  • Verifying customer identities and fulfilling KYC requirements
  • Reducing manual compliance workload and false positives
Documentation
View Documentation
Who Is It For
  • Banks
  • Credit unions
  • Money services businesses
  • Other regulated financial organizations
Requirements
  • Intended for regulated financial institutions and organizations subject to federal compliance requirements
Detailed Sections
Modern Compliance Begins with Smarter Financial Crime Detection

Strengthen your defenses with AI-powered tools designed to protect against fraud, sanctions violations, money laundering, and more.

Stay Ahead of Evolving Fraud Threats

CSI’s AI-powered Financial Crimes suite empowers your institution to fight fraud, money laundering, and sanctions violations head-on with real-time detection, intelligent automation, and seamless compliance tools.

Sanctions Compliance

Mitigate risk, simplify screening and ensure compliance with OFAC and other international watch lists using a dynamic sanctions compliance platform.

Find fraud before it finds you

TruProtect™ delivers real-time fraud prevention across ACH, wire, check, card, and P2P channels. With AI, behavioral analytics, and dynamic rules, you can uncover hidden patterns, block fraud faster and improve your customer experience.

Stop Chasing False Positives

TruDetect™ brings advanced AML monitoring into the modern era with machine learning, targeted typologies, and behavioral models. See risks clearly, work smarter and stay in charge of your compliance system.

Manage risk across your entire enterprise

Fulfill KYC and identity verification requirements in a digital world. With ongoing risk profiling and integrated monitoring, your organization can simplify compliance.

AML Growing Pains

Take an AI-powered antidote to defeat money launderers intent on taking advantage of your organization.

Consumer Liquidity Engine™

Now part of CSI, Velocity Solutions' Consumer Liquidity Engine™ lets financial institutions provide fast, flexible, and responsible liquidity right when customers need it most. It empowers institutions to offer personalized, compliant access to short-term liquidity through dynamic overdraft limits and on-demand microloans, helping customers navigate financial challenges with confidence.

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Product Overview

The Consumer Liquidity Engine™ is a comprehensive solution that enables financial institutions to provide short-term liquidity in a digital, compliant, and consumer-friendly way. It includes tools like automated small-dollar loans, personalized overdraft limits, and alternative credit scoring to expand access, reduce risk, and promote financial wellness.

Detailed Description

Now part of CSI, Velocity Solutions' Consumer Liquidity Engine™ lets financial institutions provide fast, flexible, and responsible liquidity right when customers need it most. It empowers institutions to offer personalized, compliant access to short-term liquidity through dynamic overdraft limits and on-demand microloans, helping customers navigate financial challenges with confidence.

Key Features

  • Automated small-dollar, short-term lending (CashPlease®)
  • Personalized, dynamic overdraft limits (Intelligent Limit System®)
  • Alternative credit scoring using account behavior and ability to repay (VelocityScore™)
  • Account holder communication and education on Reg E (Reg. E Management)
  • Behavioral analytics to dynamically calculate ability to repay
  • Single pool of liquidity shared between overdraft and lending products
  • Seamless integration with existing core systems and workflows
  • Transparent disclosures and clear communication to consumers

Key Benefits

  • Provides fast, flexible, and responsible access to short-term liquidity
  • Builds trust and financial resilience for account holders
  • Reduces institutional risk with data-driven, personalized limits
  • Expands access to credit with alternative credit scoring
  • Ensures compliance with regulatory requirements
  • Delivers a digital-first, automated experience for both institutions and consumers
How It Works
1.Uses behavioral analytics and financial data to dynamically calculate each account holder’s ability to repay.
2.Assigns personalized overdraft limits and lending amounts based on this analysis.
3.Provides a single pool of liquidity that can be accessed via overdraft or small-dollar loans.
4.Delivers funds digitally (for CashPlease®) within 24 hours of approval.
5.Integrates seamlessly with existing core banking systems to minimize disruption.
Documentation
View Documentation
Who Is It For
  • Banks
  • Credit unions
  • Other financial institutions seeking to offer modern, responsible overdraft management and short-term lending tools to their account holders
Requirements
  • Financial institution must have core systems capable of integration.
  • Compliance with relevant regulations (e.g., Reg E) is supported by the solution.
Detailed Sections
Empowering access to short-term liquidity.

Now part of CSI, Velocity Solutions' Consumer Liquidity Engine™ lets you provide fast, flexible, and responsible liquidity right when your customers need it most.

Supporting smarter liquidity for today’s consumers

Build trust and financial resilience for your account holders with modern, responsible overdraft management and short-term lending tools.

  • Tailored Liquidity Options
  • Automated Lending
  • Intelligent Overdraft Management
  • Alternative Credit Scoring
  • Overdraft Compliance & Education
Built for the evolving financial needs of your customers

The Consumer Liquidity Engine™ empowers your institution to offer personalized, compliant access to short-term liquidity. Whether through dynamic overdraft limits or on-demand microloans, your customers gain the tools to navigate financial challenges with confidence.

Safe and secure lending

Deliver fully automated, small-dollar loans through a digital-first experience that’s fast, affordable, and easy to manage. With tools like CashPlease®, your institution can provide responsible liquidity without the delays, paperwork, or risks of traditional payday lending.

Data-driven limits that reduce risk

The Intelligent Limit System® leverages advanced algorithms to assign personalized overdraft limits based on each customer’s ability to repay. This approach reduces institutional risk while offering consumers clear, predictable, and transparent support.

Broaden lending access with real-world data

Expand access to short-term liquidity with a modern credit evaluation approach that considers account behavior and ability to repay. Powered by VelocityScore™, this data-driven model supports fairer, more inclusive lending decisions across your customer base.

Empower consumers with informed choices

Help customers make informed decisions about overdraft protection with clear communication, education, and transparent disclosures. Backed by Reg. E Management, this feature ensures your institution remains compliant while reinforcing trust and accountability at every step.

Advisory Services

CSI Advisory Services provide expert guidance and solutions to help institutions strategically approach IT and information security (IS) initiatives, manage compliance, and mitigate risk. Services include IT governance, reporting and training, access to industry experts, risk management, and information security reviews. The offering is designed to help organizations strengthen their IT strategy, prepare for audits and exams, and build a strong security posture.

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Product Overview

CSI Advisory Services help institutions address critical IT, compliance, and security issues while planning for future business needs. Leveraging deep industry expertise, CSI provides guidance to mitigate risk, enhance IT and IS strategies, and ensure compliance in an evolving threat and regulatory landscape.

Detailed Description

CSI Advisory Services provide expert guidance and solutions to help institutions strategically approach IT and information security (IS) initiatives, manage compliance, and mitigate risk. Services include IT governance, reporting and training, access to industry experts, risk management, and information security reviews. The offering is designed to help organizations strengthen their IT strategy, prepare for audits and exams, and build a strong security posture.

Key Features

  • IT Governance platform with policies, summaries, dashboards, and assessments
  • Executive reporting and IT audit/exam support
  • Remediation and documentation of audit findings
  • Cybersecurity training for employees and board of directors
  • Strategic guidance from industry experts
  • Penetration testing and vulnerability assessments
  • Cybersecurity/IT risk assessments
  • Information security review and IT audit services

Key Benefits

  • Mitigate risk with deep industry expertise
  • Address critical IT, compliance, and security issues
  • Plan for future business needs
  • Strengthen IT and IS strategies
  • Prepare for audits, exams, and regulatory requirements
  • Reduce time and expenses for managing compliance
  • Access to seasoned financial industry experts
Use Cases
  • Developing an IT strategic plan
  • Strengthening disaster recovery measures
  • Testing or preparing for audits and exams
  • Building a risk-based governance process for cybersecurity and IT
  • Implementing controls aligned with business goals
Documentation
View Documentation
Who Is It For
  • Financial institutions
  • Organizations seeking to improve IT governance and security
  • Institutions needing compliance and risk management support
  • Businesses requiring IT strategic planning and audit preparation
Detailed Sections
Mitigate risk with deep industry expertise.

Address critical IT, compliance and security issues while planning for future business needs.

Enhance your IT and IS Strategies

Leverage expert guidance to elevate your approach to IT and exceed the requirements of the evolving risk and threat landscape.

IT Governance

Strengthen your IT strategy and build a strong security posture while planning for future business needs. Access an IT governance platform with policies, summaries, dashboards and various assessments.

  • IT Governance
  • Reporting & Training
  • Access to Experts
  • Risk Management
  • Information Security Review
Prepare for audits, exams and the latest threats

Access executive reporting and IT audit and exam support, including remediation and documentation of audit findings. Proactively prepare your employees and board of directors to fight back against threats and ensure compliance through cybersecurity training.

Strategic guidance to inform your decisions

Leverage insight from seasoned financial industry experts to strengthen your IT and IS strategies while ensuring your technology supports business goals.

Manage compliance and mitigate risk

Navigate the ever-changing regulatory landscape and ensure your institution remains protected with penetration testing, vulnerability assessments, cybersecurity/IT risk assessments and more. Reduce your time and expenses for managing compliance.

Boost your information security program

Protect your organization’s sensitive information and lower your risk against the rising threat of cyberattacks with an information security review and IT audit services.

Your Institution’s Guide to IT Governance

See how embracing a risk-based approach to IT governance strengthens IT and IS strategies.

Retail Performance Engine™

Now part of CSI, Velocity Solutions' Retail Performance Engine™ helps financial institutions attract profitable customers, deepen engagement, and turn account performance into long-term success. It transforms retail banking into a strategic advantage by addressing challenges across the account lifecycle, including acquisition, onboarding, engagement, retention, and revenue growth.

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Product Overview

The Retail Performance Engine™ is a data-powered growth platform that enables financial institutions to drive performance across the entire retail checking lifecycle. It combines targeted marketing, behavioral insights, and account-level analytics to help banks and credit unions attract, engage, and retain high-value customers.

Detailed Description

Now part of CSI, Velocity Solutions' Retail Performance Engine™ helps financial institutions attract profitable customers, deepen engagement, and turn account performance into long-term success. It transforms retail banking into a strategic advantage by addressing challenges across the account lifecycle, including acquisition, onboarding, engagement, retention, and revenue growth.

Key Features

  • Predictive modeling for customer acquisition and retention
  • Personalized offers and account-level insights
  • Behavioral and demographic data analysis
  • Automated, intuitive platform for campaign execution and performance analysis
  • Customizable digital campaigns for account reactivation
  • Data-driven targeting and segmentation
  • Lifecycle engagement tools
  • Revenue optimization through promotion of profitable account behaviors

Key Benefits

  • Attracts profitable customers
  • Deepens customer engagement
  • Turns account performance into long-term success
  • Drives sustainable growth
  • Reduces acquisition costs
  • Improves marketing ROI
  • Boosts retention and customer loyalty
  • Uncovers new revenue opportunities
  • Extends lifetime value of each account
Documentation
View Documentation
Who Is It For
  • Banks
  • Credit unions
  • Financial institutions of all sizes (from small community institutions to large regional banks)
Requirements
  • No additional staff required; integrates with existing teams and operations
Detailed Sections
Smarter growth with data-fueled strategy.

Now part of CSI, Velocity Solutions' Retail Performance Engine™ helps you attract profitable customers, deepens engagement, and turn account performance into long-term success.

Drive growth with targeted engagement

Transform retail banking into a strategic advantage by addressing key challenges across the entire account lifecycle, including acquisition, onboarding, engagement, retention, and revenue growth.

  • Intelligent Account Growth
  • Data-Driven Targeting
  • Account Reactivation
  • Revenue Optimization
  • Lifecycle Engagement
Designed to deepen customer value

Acquire and retain profitable customers through predictive modeling, personalized offers, and account-level insights, letting your institution go beyond generic marketing to drive sustainable growth.

Smarter growth through targeted acquisition

Leverage behavioral and demographic insights to identify and attract high-value customers. With a more focused approach, you can grow your portfolio efficiently while building stronger, longer-lasting customer relationships.

Revive relationships and reclaim account value

Reengage inactive account holders through customized digital campaigns tailored to your institution’s brand and market, incorporating personalized messaging and behavioral triggers.

Unlock more value from every relationship

Drive sustainable growth by promoting account behaviors that increase profitability, such as debit card usage, regular transactional activity, and broader product adoption. These behaviors, guided by data-driven insights, help uncover new revenue opportunities and extend the lifetime value of each account.

Strengthen every stage of the customer journey

The Retail Performance Engine supports every stage of the account lifecycle, from first touch to long-term loyalty, providing the tools you need to boost retention and deepen customer engagement.