Collections Management Software
https://www.cashbook.com/credit-collections-automation/The Collections Management module by Cashbook enables organizations to automate and streamline their accounts receivable collections process. It aggregates all relevant AR data, provides real-time insights, and automates communication and follow-up activities, resulting in higher collections efficiency and reduced DSO.
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Product Overview
Cashbook's Collections Management Software is an automation tool designed to improve collector efficiency and reduce Days Sales Outstanding (DSO) by linking directly with AR invoice data in real-time. It serves as a central hub for all collections activities, providing real-time information, forecasting payments, highlighting overdue accounts, and automating dunning letters. The software is fully integrated with ERP systems and is used globally across multiple industries.
Detailed Description
The Collections Management module by Cashbook enables organizations to automate and streamline their accounts receivable collections process. It aggregates all relevant AR data, provides real-time insights, and automates communication and follow-up activities, resulting in higher collections efficiency and reduced DSO.
Key Features
- Direct integration with ERP systems
- Real-time data mapping from ERP (Collectors, Customer Terms, Credit Limits, Contacts)
- Aging analysis (Aging buckets, Days to Pay, Payment Compliance to Terms)
- Aggregation of customers at Parent, Group, and HQ levels
- Customizable views and graphs (e.g., by largest value outstanding, days past due)
- Logging and storage of all account activity (calls, letters, notes, emails, etc.)
- Flexible letter engine for statements, dunning letters, and promise-to-pays
- Automated creation and emailing of correspondence templates
- Promise to pay tracking
- Collector aging and performance tracking
- Assignment of deductions to the deductions team
- Approval workflows for specific users and management
- Export of data to Excel for further analysis
- Full customer payment history and live AR data
- Multiple contact management per customer
- User-defined categorizations (customer strategy, risk profile)
- Collaboration features for users outside Cashbook
Key Benefits
- Improved collector efficiency
- Reduced DSO (Days Sales Outstanding)
- Centralized collections management
- Real-time AR data and insights
- Automated dunning and correspondence
- Enhanced cash forecasting
- Reduced bad debts
- Superior collaboration and customer support
How It Works
Documentation
View DocumentationWho Is It For
- Finance departments
- Collections teams
- Organizations with high-volume AR transactions
- Industries such as FMCG, Automotive, Healthcare, Financial Services, Retail, Manufacturing, Transportation, Pharmaceutical
Detailed Sections
Collections Management
Improve collector efficiency and reduce DSO. Our Collections Management tool links directly with AR invoice data in real-time for AR collections automation. One central hub to log all notes, see lockbox images, eliminate deductions and add attachments with real-time information. Intelligent software forecasts payments based on historical performance, highlights overdue accounts and automatically creates user-defined dunning letters.
- Data mapping from your ERP comes in. Cashbook brings in customer data relevant to Credit & Collections and all relevant invoice data.
- Cashbook 'ages' your customer invoice data for instant analysis of Aging buckets, Days to Pay & Payment Compliance to Terms.
- Aggregation of customers into Parent, Group and HQ levels.
- Users can add notes at customer, invoice & deduction level & update categorizations.
- Collector aging & performance tracking.
- Users outside Cashbook can respond & reply to support operations.
- Flexible letter engine for customer statements, dunning letters and promise to pays.
- Remittances & payments are logged and made available to Credit & Collections users.
ABOUT
The Cashbook Collections Management module allows you to prioritize key customers that are high risk. Create customizable views to show accounts by โlargest valueโ outstanding or by โhow many daysโ past due the customer is currently. Collections staff can then focus their attention on these accounts. All aging and full payment history for each customer can be seen, including when the customer last paid.
- Analyze customer payment behaviour, view full customer history and live AR data.
- Create customizable views and graphs within Cashbook.
- Ready to use templates for dunning letters, promise-to-pays, and other correspondence.
- Deductions on an outstanding invoice can be assigned to the deductions team.
- All account activity including calls, letters, notes, emails, and any other type of communication will be logged and stored.
- Approvals can be set up for specific users and top-level management.
Fully Integrated with your ERP System
Our Collections Management module provides extra capability and functionality alongside our cash application software. It provides you with full ERP integration, and a 360ยฐ view on your customers payment history and all communication touch points.
- Full ERP integration
- 360ยฐ view on customer payment history and communication
- Drill down into data to view past invoices and payments
- Simple to use AR collections tool
Functionality & Automation
Specific, precise functionality and automation to enable an unprecedented level of efficiency.
- View all customer account information
- Look up specific invoices and see historical payment data
- Identify high-risk customers with flexible analysis tools
- Predict payment dates for faster recovery
- Automate dunning and promise-to-pay activity
- Up-to-date aging histories
- Promise to pay tracking
- Full account communication history
- Export data to Excel
Greater Control
More visibility for tighter control, more efficient collections and reduced bad debts.
- Collates all crucial collections data in one place
- Increased visibility on individual customers
- Improved recovery and reduced time spent on collections
- Enables cash forecasting
- Pro-actively manage high risk customers
- Superior collaboration and access to AR info
Featured ERPs
Integrates with leading ERP systems.
- Infor MAPICS / XA
- Infor BPCS / LX
- Infor M3
- Oracle JD Edwards (World & Enterprise One)
- TIMS ERP
- Microsoft Dynamics 365 (D365)
Featured Industries
Selected industries that use our cash automation software.
- FMCG
- Automotive
- Healthcare
- Financial Services
- Retail
- Manufacturing
- Transportation
- Pharmaceutical
Technical Information
- Accounts Receivable Analytics
- Automate Deductions Management
- Credit Risk Software
- Order Management Software




